Return Policy

I hope you love your order. Each item in my shop is carefully printed, packed, and handled with care.

Because most items are produced in small batches, I currently accept returns only if an item arrives damaged or incorrect.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery at:

hello@nezastremfelj.com

Please include:

  • your order number

  • a short description of the issue

  • clear photos of the damaged item and packaging

I will gladly offer a replacement or refund.

Non-returnable items

At this time, I do not accept returns or exchanges for:

  • change of mind

  • personal preference

  • items damaged after delivery

Shipping costs

Original shipping costs are non-refundable. Replacement items (if approved) will be shipped at no additional cost to you.

Thank you for understanding and for supporting a small, independent artist.

Last updated: December 2025